Privacy Policy

We value your privacy and regard customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Belle Pet customers and users, and conforms to Internet privacy standards.

What personal information do we collect?

We collect personal information about you in order to process your registration, provide you with our subscription service and for purposes otherwise set out in our Privacy Policy at www.bellepet.com.au.

We may collect the following types of personal information:

A) Personal Information  B) Billing & Shipping Information

Why do we collect, use and disclose personal information?

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our subscription service to you.

How to update personal information?

You can update your personal information at any time by accessing your account on Belle Pet website or contacting us directly using the details listed in the ‘Contact us’ section below.

If you require access to the personal information we hold about you please contact us using the details listed in the ‘Contact us’ section below. We will require proof of identity before we provide you access to your personal information. For most requests your information will be provided free of charge, however we may charge a reasonable fee if you request requires substantial time and effort on our behalf.

How to make a complaint?

If you wish to make a complaint about the way we have handled your personal information please contact us using the details listed in the ‘Contact us’ section below. Be sure to include a detailed description of your complaint and your contact information and we will get back to you with-in a reasonable period of time. If you do not believe we have adequately addressed your complaint we will advise you on further steps you can take.

Links

Links on the Belle Pet website to external entities are not covered within this policy.

Contact Us

If you would like any further information about our privacy policies or practices, please contact us at contact@bellepet.com.au.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.