Shipping & Delivery
Free Shipping Policy
Free shipping applies on orders over $39 in metro & major regional areas including (but not limited to) Brisbane, Gold Coast, Adelaide, Canberra, Melbourne, Newcastle & Sydney.
1. Free Shipping is not included for PO Boxes, Australia Post Express or Parcel Lockers.
2. The cheapest shipping method will be selected for Free Shipping eligible orders.
3. Postage Costs do not count towards the $39 for free shipping threshold.
4. Free shipping for dry food bag applies on orders over $39 in Metro areas ONLY.
5. Dry Food bag with above 5kg is not included in the free shipping threshold for regional areas. Please choose the Oversized Dog Food shipping method for $9.99 at checkout.
Authority to Leave
We know you can't be home 24/7, which is why we have given our courier partners permission to leave your order at your door without requiring a signature. This allows you to do whatever you have to do, knowing your order will be ready and waiting on your doorstep for your pet to enjoy.